Non Clinical Case Manager

The Student Well-Being Non-Clinical Case Manager at Missouri University of Science and Technology plays a pivotal role in supporting the well-being and academic success of students by providing case management services for students facing personal, academic, or social challenges. This role focuses on connecting students with campus resources, coordinating support services, and helping them navigate complex situations that may impact their university experience. The Non-Clinical Case Manager works collaboratively with other departments to ensure a holistic approach to student support.

Key Responsibilities

• Provide individualized support and case management services to students facing various issues, including academic difficulties, financial concerns, housing insecurity, basic needs, and personal challenges.
• Complete intakes and screenings into the Student Well-Being department
• Serve as a liaison between students and various campus resources, including academic advising, financial aid, housing, and counseling services.
• Collaborate with the university police and other support services and respond to crisis situations on campus, ensuring students receive appropriate care and follow-up.
• Provide immediate support to students in distress and coordinate with emergency services when necessary.
• Assess student needs and develop action plans in collaboration with the student to address barriers to their success.
• Monitor student progress and follow up regularly to ensure they are accessing and benefiting from available resources.
• Maintain an up-to-date knowledge of campus and community resources and make appropriate referrals.
• Promote awareness of case management services throughout campus.
• Work closely with faculty, staff, and other university departments to advocate for student needs and ensure a supportive learning environment.
• Participate in UCARE to support student well-being.
• Maintain detailed records of student interactions, case management activities, and outcomes.
• Prepare regular reports on case management trends, outcomes, and areas for improvement.
• Respond to after hours or weekend emergencies on a limited basis
• Other duties as assigned